Asking questions

Ask Artekis is a panel that opens on the right of the page. Ask a question about an area of the plant in plain words, and Artekis answers from the plant's own data: tag history, alarms, downtime records, its own findings and the documents your team has uploaded.

Good questions

• "Which press had the most downtime last week, and why?"
• "Is LS-4 Pump 1 getting worse?"
• "What changed on DCM-204 before the temperature dropped?"
• "Which alarms on Lift Station 2 go off most often?"

Name the machine or area, and say the time span you mean. Artekis answers in your plant's local time.

What an answer looks like

An answer says what it found and cites where each fact came from: the tag, the alarm, the record or the document. When Artekis cannot find the data to answer, it says so rather than guess.

From a finding, Ask about this opens the panel already focused on that finding, so you can ask "what should I check first?" or "has this happened before?".

What Ask will not do

• It does not change anything in the plant.
• It reads only the area it is set up for, so it cannot answer about another area.
• It answers only about the plant and its data. Questions outside the plant (general knowledge, writing emails or code), requests to change something, and questions about a person's private details, pay, health or a customer's finances are refused.
• Each answer has a size and cost limit set by your administrator. A very broad question ("tell me everything about the plant") may come back asking you to narrow it.

Use the thumbs up or down under an answer to say whether it helped.